At Site Ground, our philosophy is to ensure that all our customers can benefit from the latest technologies with the least hassle possible: no tedious work, no risk, no additional investment, just take it out of the box and use it. When we offer new software like MySQL 8 that comes with many benefits, we ensure that all our customers can enjoy it easily and securely.
That’s why our approach to this upgrade was different. We didn’t leave it to our customers to figure out how to upgrade to MySQL 8; we did it for them, and we handled all the work required to eliminate incompatibilities and resolve post-upgrade issues. This process included assessing the risk level, searching for all possible incompatibilities and upgrade errors, automatically resolving the issues, and manually verifying the results. As a result, millions of sites are now running MySQL 8 without any issues.
Extensive research and multiple testing to reduce update failure rate
We began by conducting extensive research poland phone number library into incompatibilities in MySQL 5.7 (the previous version of MySQL). The goal was to uncover issues that might prevent a database from being upgraded to MySQL 8.
We then copied and isolated hundreds of servers and ran upgrades to test them. The goal was to identify problematic software and configurations that broke after the upgrade, find solutions in advance, and carefully document all results. We used all this data to reduce the upgrade failure rate and automate subsequent problem resolution.
Automatic and rapid repairs of defective sites
Based on extensive although the two concepts are often confused research and testing, our engineers have developed an intelligent system that essentially serves as a skilled mechanic for your website. It performs a MySQL 8 compatibility check based on your specific application configuration and database structure. If it detects any incompatibilities, it repairs them immediately.
Therefore, after the upgrade, this automated taiwan lead system allowed us to immediately fix errors and faulty requests for thousands of websites, and saved us tons of manual work, in addition to the resolution waiting time for customers.
- Manual repair of 7,518 websites by our experts (free for our customers)
The automated checks did a remarkable job, but we went even further. After a server upgrade, our technicians opened virtually every website hosted on that server to ensure they were fully functional. As a result, they identified 7,518 websites with issues, which they then manually repaired after the migration within a reasonable timeframe.