When they click on it, they’ll have direct access to your full catalog . It’s a very simple, mobile-friendly format where you scroll vertically. Potential customers tap on the product, and a detailed view opens with two buttons: one to request information by opening a message, or one to add to cart.
This cart works like any eCommerce store’s
allowing us to add different products or multiple units of the same item. We then send the cart via WhatsApp and manage it directly with the store.
In some countries, you can pay via WhatsApp and complete the transaction without leaving the app, but this is currently only possible in very few geographic areas.
But, as I said, we need to think of other ways to get our catalog to customers who don’t directly purchase through WhatsApp . The bulk sms india best way is always to foster community and exclusivity, through private groups or creating a channel where we can stay in constant contact with them.
And, of course combining functionalities
Since WhatsApp is one of the most commonly used customer service channels , having the ability to share product information introducing google workspace – the ultimate collaboration and productivity tool sheets, literally like sharing a photo or location , takes us to the next segment of the conversion funnel .
Some time ago, we shared the alb directory eCommerce success story of Laagam . This online fashion store has adapted to and understood the digital channel like very few competitors have been able to.