IT company Y expanded into Europe, but customers did not want to call the international number. The solution was a local EU number with VoIP forwarding . As a result, the number of incoming calls increased by 50% .
IP telephony uses modern audio codecs that make the voice clear, intelligible and without delays .
— HD Voice (wideband sound) – realistic voice sound . — Automatic selection of the best communication channel – minimization pakistan email list 2.5 million contact leads of interference. — No echo and delays – VoIP eliminates the disadvantages of analog calls.
Example: Company Z used mobile phones for sales, but due to poor connection quality it lost up to 15% of deals. After connecting IP telephony, sales conversion increased by 20% .
Full control and analytics of calls
With IP telephony you can analyze all calls , identify problems and improve the quality of service.
— Call recording – control of employees’ work, resolution of controversial situations. — Call statistics – incoming, outgoing, average how to improve core web vitals indicators? duration, missed calls. — Call tracking – tracking the effectiveness of advertising by numbers. — Call distribution by queue – minimization of customer waiting.
Example: Customers of Company M’s support service often complained about long wait times . After implementing call analytics, the company discovered that 40% of calls were lost during peak hours . Optimizing the system reduced the loss to 5% .
Easy scaling High quality of
— Easily add a new employee – connection in 5 minutes . — You can quickly connect branches – no need for new phone lines . — Support for calling list thousands of simultaneous calls – no network overload .
Example: Company L grew from 10 to 50 employees in 3 months . IP telephony allowed new managers to be connected instantly , while maintaining a single corporate number.
Security and data protection
IP telephony offers modern methods of call protection , which is not available in analog communications.
— Call encryption (TLS, SRTP) – protection against interception. — VPN for VoIP – additional level of security. — User authentication – access to the system only for employees.