Customers are more likely to trust stores that are easy to contact. A DID number allows customers to quickly get answers to questions, solve problems quickly, and feel confident,
especially if the purchase is related to technology, complex services, or urgent delivery.
Solid brand image
Companies using professional communication solutions look more serious and inspire more trust. The DID number creates a positive first malta email list 149912 contact leads impression and emphasizes the status of a reliable seller.
Security of transactions Fast and convenient
Knowing that you can always call and get advice is an additional level of protection for the buyer. This reduces doubts, reduces the number of returns and increases the average order value.
The Impact of DID Numbers on Order Conversion
4. Practical examples of using DID numbers in e-commerce
DID numbers don’t just make it easier to communicate with customers – they directly affect conversion, trust, and repeat sip trunking savings and flexibility purchases. Here are a few cases that confirm the effectiveness of this tool.
Case 1: International online store increased orders by 30%
Problem: Customers from the UK, Germany and France were unsure about the store’s reliability due to a lack of local contacts. Many were hesitant to place an order for fear of complications with returns and support.
Solution: The company connected Fast and convenient
DID numbers for these countries, which gave customers a sense of local presence.
Result: The number of support requests increased, and the percentage of completed orders increased by 30% . Buyers began to ask more mobile lead questions before purchasing,
which reduced their doubts and increased trust.
Case 2: Reducing Purchase Abandonment Rates by 18% in Fashion Retail Fast and convenient
Problem: European buyers often abandoned orders due to lack of prompt communication with the seller. Customers could not quickly clarify information about the availability of goods, delivery conditions or returns.
Solution: The retailer introduced local DID numbers for key markets in Europe to make it easy for customers to call and get advice.
Result: The number of cancelled orders dropped by 18% in three months. People became more confident in making purchases because they knew they could contact the store at any time.