WhatsApp for retail is a powerful tool that can boost your company’s sales. This app is one of the most us by Brazilians. Of the more than 1.3 billion monthly active users ! 120 million are in Brazil. It’s no surprise that communication between companies and consumers has chang since the emergence of this app.
Through it! businesses can offer a positive customer experience thanks to the spe and efficiency of their service. In addition to strengthening the relationship between companies and consumers! WhatsApp has become an important tool for promoting products and services. Therefore! it is clear that having this means of communication is crucial for the success of your sales.
If you’re still not convinc that WhatsApp for retail can be a powerful sales tool! be sure to read this article! as we’ve put together 4 advantages that this app offers. Stay tun!
Provides personaliz and automat messages
Originality and standardization of customer service are essential to ensure the success of your sales. WhatsApp for retail allows you to create personaliz messages! which are automatically sent to the consumer as soon as they job seekers data contact the company. This function aims to prevent the customer from having to wait too long for a response.
In addition to creating messages to welcome! thank you for contacting us or inform you of opening hours! you can schule the sending of responses to frequently ask questions.
Thanks to artificial intelligence! you can create an automatic message with a few customer service options. Using the option chosen! the customer can get what they are looking for.
Imagine a company that offers internet services
To spe up customer service! it uses an automatic message that offers the following options:
In each of these options! the customer has access to 4 advantages of WhatsApp the information what is sip telephony and why does business ne it? they ne and can resolve their demand in just a few minutes.
In addition to this possibility! you can review b use the “Broadcast Lists” function to send news or promotions to all your contacts simultaneously.